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Responsible Gaming at plus1

Gaming on plus1 is meant to be fun — an enjoyable way to spend your time, not a way to chase losses or solve financial problems. This page covers everything you need to know about gaming safely, the tools we provide, and what to do if gaming stops feeling like entertainment.

plus1 is strictly for players aged 21 and above. No exceptions.
Our Commitment

How plus1 Supports Responsible Play

We take responsible gaming seriously. These are the tools and protections built into the plus1 platform for every registered player.

Deposit Limits

Set a daily, weekly, or monthly deposit limit directly from your account settings. Once the limit is set, it kicks in immediately — and any request to increase it has a built-in cooling-off period before taking effect.

Session Time Reminders

It's easy to lose track of time when you're playing. plus1 can remind you how long you've been logged in so you can decide whether to keep playing, take a break, or call it a day.

Cooling-Off Period

Need a short break? You can request a cooling-off period — a temporary pause on your account — without permanently closing it. This gives you space to step back without losing your account history.

Self-Exclusion

If you feel you need a longer break, you can request self-exclusion through our support team. During a self-exclusion period, plus1 will not accept deposits or bets from your account for the duration you have chosen.

Loss Limits

Set a cap on how much you are comfortable losing within a set timeframe. When your loss limit is reached, further bets are blocked until the period resets — helping you stay within a budget you've already decided on.

Support Team Access

Our support team is available to help with any responsible gaming concerns — whether you want to set a limit, apply a cooling-off period, or discuss self-exclusion. Reach us through the contact details in the footer.

Understanding Responsible Gaming

Gaming Should Always Stay Fun

Whether you enjoy spinning slots on a weekend, following a PBA game live on our betting platform, or playing a round of eBingo in the evening — gaming at plus1 is designed to be a leisure activity. Like any form of entertainment, it works best when it has boundaries.

Responsible gaming means choosing to play within your means — setting a budget before you start, sticking to it, and treating any winnings as a bonus rather than an income source. It means knowing when to stop and being honest with yourself if gaming starts affecting other areas of your life.

Online gaming involves real financial risk. There is no strategy that guarantees a win, and no game on plus1 is designed to give back more than it takes in the long run. If you find yourself believing otherwise, that's a signal worth paying attention to.

Important Reminder: plus1 does not guarantee winnings, offer risk-free gaming, or claim that any particular strategy will result in profit. All gaming activity involves the risk of financial loss.

Practical Tips for Playing Responsibly

  • 1 Set a budget before you play — decide how much you're comfortable spending before you log in, and treat it like any other entertainment expense.
  • 2 Never chase your losses — if you've hit your budget for the session, stop. Placing bigger bets to recover what you've lost rarely ends well and usually makes things worse.
  • 3 Take regular breaks — set a timer or use session reminders. Long uninterrupted gaming sessions can cloud judgment and make it harder to stay in control.
  • 4 Don't play when you're stressed or upset — gaming as a way to escape problems or manage emotions can quickly become harmful. Play when you're in a good headspace.
  • 5 Keep gaming separate from essentials — never use money meant for rent, bills, food, or other necessities to fund your gaming activity.
  • 6 Be honest with people close to you — if you're hiding how much time or money you spend on gaming, that's worth reflecting on. Talking to a trusted friend or family member can help.

Account Tools at a Glance

Deposit Limit

Cap your top-ups over any period you choose.

Loss Limit

Stop play automatically once losses reach your set amount.

Session Limit

Get reminded after a set time spent on the platform.

Self-Exclusion

Block access for a chosen period via support.

To set any of these limits or request a cooling-off period, contact the plus1 support team via the email in our footer.

Once Set, Limits Are Immediate: Deposit and loss limits take effect as soon as they are applied. Requests to increase a limit are subject to a mandatory review and cooling-off period before the change goes through.

Related Pages

Terms & Conditions Privacy Policy FAQ
Know the Signs

When Gaming Becomes a Problem

Problem gambling can affect anyone — regardless of income, age, or background. Recognising the warning signs early makes it easier to get back in control.

Spending More Than You Planned

You keep telling yourself "just one more deposit" and consistently go over the budget you set for yourself.

Chasing Losses

After a losing session, you feel compelled to keep playing to win back what you lost rather than accepting the outcome and stopping.

Hiding Your Gaming Activity

You feel the need to hide how much time or money you spend on gaming from family members or close friends.

Using Essential Funds

You have used money meant for rent, bills, groceries, or other necessities to fund gaming activity.

Mood Tied to Results

Your mood and daily outlook are heavily affected by whether you won or lost during your last gaming session.

Neglecting Responsibilities

Gaming is interfering with work, family time, school, or other important parts of your life that matter to you.

If any of these sound familiar: Take a step back. Reach out to the plus1 support team to discuss your account options, or speak to a trusted person in your life. Asking for help is a sign of strength, not weakness.
Common Questions

Responsible Gaming FAQ

Here are answers to the questions we hear most often about responsible gaming tools and policies at plus1.

Deposit limits can be set by contacting the plus1 support team. Simply let them know the limit amount and the period — daily, weekly, or monthly — and the limit will be applied to your account immediately. Once set, you cannot increase the limit without a mandatory cooling-off period.

A cooling-off period is a short-term, temporary pause on your account. During this time, you cannot place bets or make deposits. The duration can be tailored — from a few days to several weeks — depending on what you need. Your account remains intact and your history is preserved. At the end of the cooling-off period, you can choose to resume or extend it.

Self-exclusion is a longer-term restriction you can request if you feel you need a serious break from gaming. Contact the plus1 support team and ask to be self-excluded. During the exclusion period, your account will not accept deposits, bets, or logins. The minimum self-exclusion period is designed to give you meaningful time away. To reinstate access after the period ends, you will need to contact support and go through a review process.

Yes. plus1 supports session time reminders that notify you when you've been playing for a set duration. You can request this through support. Taking regular breaks — even just stepping away for 10 to 15 minutes — makes a real difference in keeping your gaming experience enjoyable rather than exhausting.

No. plus1 is strictly an adults-only platform for players aged 21 and above. Age verification is part of the registration and KYC process. Any account found to belong to a person under 21 will be closed immediately and any funds handled accordingly. If you suspect a minor is using the platform, please contact our support team right away.

Start by reaching out to the plus1 support team — we can apply account restrictions immediately. Beyond that, talking to a trusted family member or close friend in your community is always a good first step. Many barangay health centres and community social welfare offices in cities like Manila, Cebu, and Davao can also provide referrals to counselling services. You are not alone, and asking for support is the right move.
Ready to Play Responsibly?

Join plus1 and Play on Your Terms

Slots, live casino, sports betting, bingo — all on one platform built for Philippine players. Set your own limits, play at your own pace, and enjoy gaming the way it's meant to be: as entertainment.

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For players aged 21 and above only. Gaming involves financial risk. Please set a budget and play responsibly.